Capacity Building

When Follow-Through Meets Fact-Finding in Strategic Planning 

Photo by Tristan Olif Over the last 6 months, I have had the privilege to co-lead a strategic planning process for the Faculty of Social Work at Wilfrid Laurier University with my colleague Andrew Taylor. It’s the first time we’ve formally teamed up to co-lead a strategic plan. We’ve both done them. We’ve both supported

Strategy Isn’t a Plan. It’s a Practice.

This blog post was developed based on conversations between Sarah Benkirane and Jason Newberry about TNC’s history and approach to strategic planning. We hope to share what we’ve learned about strategic planning from years of evaluation, partnership, and close collaboration with the non-profit sector.  There’s a moment that shifted how we think about strategy. It

The 4-Day Work Week: What We Learned

In May 2025, we launched a pilot at Taylor Newberry Consulting (TNC) to test a bi-weekly 4-day work week. As a research and evaluation firm grounded in evidence and continuous improvement, we wanted to apply the same learning mindset to our own operations. Our question was simple: Could we strengthen team sustainability while maintaining or

Leading Bilingual Projects

Mener des projets bilingues: quand aucune langue n’est secondaire Depuis mon arrivée chez Taylor Newberry Consulting, j’ai eu l’occasion de travailler sur une dizaine de projets bilingues, menés en français et en anglais, souvent simultanément. Ces projets m’ont rappelé à quel point le bilinguisme, dans un contexte de consultation et d’évaluation, va bien au-delà de

3 Strategies for Survey Success

How many surveys have passed through your inbox in the past year? Personally, I’m invited to respond to at least one a month; for example, event feedback surveys, COVID vaccine side effect monitoring surveys, shopping feedback surveys, or university students doing thesis research who need data from my demographic. There is a hunger for data